Terms of service

These terms govern your use of Contracting Connect, operated by Solid Contract Solutions Ltd. By creating an account you agree to them.

What the service does

Contracting Connect lets contractors record the qualifications they hold and lets hiring companies search for contractors by those qualifications, post roles and message contractors. We are an introduction platform. We are not an employment agency or employment business, we do not employ contractors, and we are not a party to any engagement agreed between a contractor and a company.

Accounts

• Contractor accounts are free. Company accounts are sold on a subscription and are set up by us.
• You must give accurate information and keep it up to date.
• You are responsible for activity under your account and for keeping your password secure.
• You must be at least 16 years old to hold an account.

Qualifications and verification

You must only record qualifications you genuinely hold, and the details must match the issuing body's record. Recording a qualification you do not hold, or altering details to misrepresent one, is grounds for immediate suspension.

Where we mark a qualification as verified, that means we checked it against the issuing body's register or reviewed the evidence supplied, on the date shown. It is a record of that check, not a guarantee, and it does not transfer responsibility for competence or site compliance away from the hiring company. Companies remain responsible for their own checks and for meeting their legal duties.

An expired qualification never counts towards a role.

Subscriptions and payment

• Company subscriptions are £175 per month unless agreed otherwise in writing.
• Payment is taken by Stripe. Subscriptions renew monthly until cancelled.
• You can cancel at any time and will retain access to the end of the paid period.
• If payment fails, access continues for a short grace period and then pauses until payment is resolved. Your data is retained.
• Fees already paid are non-refundable except where required by law.

Acceptable use

• Do not misrepresent your identity, your qualifications or your company.
• Do not use the platform to harass, discriminate against or mislead other users.
• Do not scrape, bulk-export or resell data from the platform.
• Do not attempt to access accounts or records that are not yours.
• Do not use contact details obtained here to send unsolicited marketing.

Ending your account

You can delete your account at any time from your profile. We may suspend or end an account that breaches these terms, and we will tell you why where we are able to.

Liability

The service is provided as is. We do not guarantee that a contractor will find work or that a company will fill a role. To the extent permitted by law, we are not liable for indirect or consequential loss, for loss of profit or opportunity, or for any engagement agreed between users. Nothing here limits liability for death or personal injury caused by negligence, or for fraud.

Changes and governing law

We may update these terms and will give notice of material changes. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Contact

Solid Contract Solutions Ltd, by email at enquiries@contractingconnect.co.uk.